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Performance Coaching

What is performance coaching?

According to Whitmore (2003), performance coaching is simply defined as “unlocking a person’s potential to maximise their own performance. It is helping them to learn rather than teaching them.” Performance coaching is focused on creating forward momentum and achieving results.

Coaching senior managers within the NHS has become a popular intervention for developing leadership skills and supporting teams. However, it can also be a powerful learning intervention for other clinical healthcare science professionals who additionally may benefit from developing skills in the workplace that are uniquely tailored for them. In this regard, coaching can have a greater and more permanent impact on the individual than can be gained from only attending training courses.

The International Coach Federation (ICF) state that coaching can benefit organisations in a number of ways. Within healthcare settings, coaching can assist by positively influencing:

  • Productivity and work quality
  • Greater commitment from senior managers
  • Improved management of other staff
  • Patient/customer services
  • Retention of key employees who feel valued
  • Working relationships
  • Preparation for role/career changes

For the individual, the benefits can positively influence:

  • Working relationships with managers, immediate supervisors and peers
  • Communication skills with patients/customers
  • Enhancing personal impact and performance
  • Improved leadership skills
  • Job satisfaction levels
  • Reduced stress levels and improved health
  • Enhanced confidence

 Performance coaching creates a rare opportunity for individuals to be unconditionally supported in reflecting their thoughts through gaining personal insight and increased self-awareness. The confidential nature of coaching allows for coachees to safely explore ideas and new possibilities and yet be challenged in a way that leads to positive, lasting changes. One-to-one sessions provide a fast-track route to developing an individual towards realising their full potential.

Coaching can be carried out through face-to-face sessions, via skype or a combination of both. I understand the dynamic and pressurised environment in which healthcare professionals work, and aim to be flexible and responsive to the unique demands of each client. Please do get in contact for an initial consultation where we can discuss your preferences and requirements.


"Thanks Julia, loving the new eye-catching CV! Had three interview invites in under a week! ☺"
Sara, medical administrator
"Julia supported me in managing a team with complex issues and some difficult personalities. I found the roleplay exercises in communication skills to be excellent. Being able to think about the impact I was having has greatly helped my working relationships. I’ve also been able to coach some of my team members in communication skills when supporting their own teams."
Derek, Programme Manager
"Julia helped to give me clarity about whether to study for my Masters qualification; she made me feel completely comfortable and helped explore different possibilities. I now have greater focus and am relieved to be able to stop worrying about my decision."
Beth, Special Education Needs Co-ordinator
"I worked with Julia to find ways to manage my high stress levels, I’m now better able to cope under pressure and more in control of my emotions. I’d never taken the time to step back and reflect and coaching gave me a wonderful opportunity to do just that. I’m booking my yoga retreat soon!"
Jane, midwife
"Julia helped me to regain confidence in myself after a career setback, after a series of sessions I was able to reconnect with my strengths, believe in myself again and secure the post I wanted! Thank you"
Peter, Consultant in Emergency Medicine
"Julia, just to let you know, I did go the interview …. I felt like running away the entire time …. I tried really hard to use examples and be specific and I can’t really remember much of what I said because it was such a nervous haze … but the HR guy said to me I came across as very confident (ha!) … AND I got the job!!! Thanks SO much for the intensive practice and support!"
Kat, Consultant in Palliative Care
"Hi Julia, I think that was the best interview I have ever done in my life. Thank you so much for your help"
Amira, applicant for midwifery degree
"Hi Julia, I have been offered a GP partnership and have accepted the same. Wanted to thank you for the help provided with the interview preparation.”
Santhosh, GP Partner
"Julia gets results! I got the job I wanted as a result of Julia’s interview coaching. Her deep understanding of the interview process and her ability to deliver constructive criticism in a way that’s easy to accept made it possible for me to make the necessary adjustments to perform well in what was previously to me a mystifying and intimidating process. Though I hope I won’t need them any time soon, I’m going to keep her contact details close just in case! Thanks Julia"
James, Independent Contractor
"I’ve got good news – I’ve received offers from all of my choices! I’ve firmed Cardiff, it was still my first choice in the end. Just wanted to say a massive thank you for all your help and advice. I don’t think I would have done as well as I did without it – so thank you ☺"
Regine, medical school applicant
"I worked with Julia during a transition in my career and at a time of self-doubt. She helped me to develop confidence and self-belief in my own skills. I found her style to be non-judgemental and motivating. I went on to secure the job I was after and would recommend her in the future"
Sarah, Clinical Physiotherapy Specialist
"I would like to thank Julia for her excellent work and assistance during my redundancy notice as she worked constantly to build up my CV and assist with interview techniques, as after 28 years in the services, hadn’t needed one. It was so well-documented that within 1 week of submitting to recruitment companies, I was appointed by a private sector company so a job well done by Julia for help in making that happen."
Andreas, Semi-retired paramedic
"Julia provided me with excellent career coaching sessions. She gave constructive structured help and encouraged me to achieve my goals. I highly recommend her"
Joanne, Consultant Psychiatrist and Medical Lead
"I knew when I finished there was no way they could not appoint me, felt 99% sure as both presentation and most of my answers were so strong and confident and I didn’t shake after my clinical lead and clinical director tried to give me some hard time. Don’t worry you’ll get my best recommendations and will tell everyone I know to take you as a coach if they wanna get the job"
Damir, Consultant Plastic & Reconstructive Surgeon

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